Terms & Conditions
Terms of use – E-shop
By visiting our website you accept the following terms. Please read them carefully, at regular intervals, in order to be informed of any changes. If a visitor or registered user does not agree with the terms, he must abstain and not use the services of this website.
When you visit www.thebohemians.gr, sending orders or e-mails, you communicate electronically. Therefore you accept the right of www.thebohemians.gr, respectively, to communicate with you electronically. The user of our online store has the ability to place orders in the e-shop, either as a visitor or as a registered user. The registration in the login page of our online store is done with the option “Register”. The registered user, using the unique combination of User name and Password that he has declared, has the following additional possibilities from the one who places the order as a simple visitor:
- To see OLDER ORDERS he has made in our online store.
- To modify his account details (name, e-mail, address, etc.).
Personal Data – Security
The online store www.thebohemians.gr ensures compliance with the principles of Personal Data Protection when using the services of this website regarding e-commerce and distance selling, in agreement and compliance with international, European and domestic Greek law and specifically with the provisions of Law 2251/1994 for consumer protection, Directive 2000/31 / EC and Presidential Decree 131/2003 on electronic commerce, as well as Law 2472/1997 for the protection of the individual and personal data as supplemented by the decisions of the Chairman of the Committee for Personal Data Protection, PD 207/1998 and 79/2000 and article 8 of Law 2819/2000 and directives 95/46 / EC and 97 / 66 / EC.
Www.thebohemians.gr expressly declares that it will not proceed to any illegal or improper use of your personal data and does not transfer in any way and for any reason to any third party your personal data and information. The online store www.thebohemians.gr considers any information provided by the user regarding his personal data or the order of the confidential and undertakes not to publish, exchange, sell or disclose the personal data of the Customer without his consent. An exception is the case that these are requested by a Public Authority etc. or the content of the communication is considered to affect the online store.
When you register on our website, you will be asked for some personal information, such as your name, address, e-mail, telephone or credit card number. This information is necessary for us to process and ship your order in a timely manner. Your personal data are disclosed only in the Bank’s data system, in case they are required for a corresponding transaction.
Your personal information, upon your request, is permanently deleted and is not given in any way to anyone.
The submission of data for the purpose of using the services of www.thebohemians.gr is a responsible statement of Law 1599/1986 and therefore any false statement of data may incur the penalties provided for in article 22 par. 6 of the law. Minor visitors / users of this website may access its services only with the consent of their parents or guardians.
Information that is recorded automatically
When you browse our website, if you have not logged in as a User, and you do not use the services (such as newsletter or order), no personal data is recorded. When you have logged in as a user, certain data are recorded, mainly for statistical reasons but also for the configuration of our website according to your needs. These data are presented below:
- Cookies are small “files” that contain information that websites use to identify you. When you log in, a cookie logs your data so that Pathfinder knows that you have logged in from that PC. At the same time it can record some other information about your activity on the site, such as some personal settings you use (eg color themes) most browsers automatically accept cookies but you can change your settings to prevent them. Every computer that connects to the Internet gets an IP, that is, a number that is its identity on the Internet.
- Tags are keywords that are linked to or attributed to pieces of information (such as images, articles, video files, etc.). In this way they describe the object and allow the information to be classified based on keywords.
The information we collect is utilized:
- To process and execute your orders
- To ensure that our website meets your needs
- To provide you with services such as the newsletter
- To respond to your requests and emails
- To constantly improve and offer you our products and services more fully.
Tip: Do not disclose to third parties your username, password as well as your personal data regarding the details of the payment method to our online store. Also, do not forget to sign out of your account at the end of browsing the site.
NOTIFY US IMMEDIATELY IN CASE OF UNAUTHORIZED USE OF YOUR ACCOUNT
Links to other sites
To facilitate your access to its websites www.thebohemians.gr may include links to other websites of the Internet, which are owned or managed by third parties (natural or legal persons) and are responsible for the content themselves as well as for the terms of protection of personal data that they follow and in no case is www.thebohemians.gr responsible
Product Prices
Www.thebohemians.gr is not responsible for any shortages of products of the companies and constantly monitors their availability. It immediately informs its website about any deficiencies with the message “Not Available” and in case the Customer expresses interest in a product, it is informed as soon as possible about its future availability. Prices include VAT. 13% or 24% depending on the product category. Www.thebohemians.gr reserves the right to adjust these prices.
Applicable Law
All transactions you make through www.thebohemians.gr are governed and protected by International and European law governing issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003) as well as by the Law on Protection of the consumer (Law 2251/1994) that regulates issues related to distance selling.
Limited license
Www.thebohemians.gr, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right of access, use and presentation of this website and its contents on social media. This license does not constitute a transfer of title to the Website and its components and is subject to the following restrictions: you may not modify the website and its elements in any way or reproduce or present them in public, or distribute or otherwise use the website and its elements for any public or commercial purpose, unless otherwise permitted by the present.
Changes
Www.thebohemians.gr reserves the right to change or modify the applicable terms and conditions for the use of the website at any time. Such changes, modifications, additions or deletions to the terms and conditions of use will take effect immediately upon notification. Any use of the website following such change will be deemed acceptance by the customer of the changes, modifications, additions or deletions. Www.thebohemians.gr may, at any time, change, suspend or discontinue any individual operation of this website including the availability, presentation photo or description of any product or service.
Limitation of Liability
Www.thebohemians.gr does not guarantee that the Online Store, the servers or the e-mails sent by www.thebohemians.gr do not contain viruses or other harmful elements. Www.thebohemians.gr and its employees are not responsible for any incidental or indirect damages or expenses, including, but not limited to, lost profits, business interruption, loss of information or data, or loss of customer, loss or property claims, and any third party claims arising out of or in connection with the use, copying, or presentation of this website or its contents or any other linked website, whether or not www.thebohemians.gr was informed, knew or should have been be aware of this possibility. The use of the products and nutritional supplements available from our website is at your own risk.
How to Order
You can place your order in the following ways:
Order online from the website:
The process of ordering products from our website is simple and easy. You can browse our website to find the product you are interested in. After selecting the product you want, it is transferred to the “Shopping Cart”. Once you have gathered the total number of products you want in your “Shopping Cart”, click on the “Complete Order” command. There are two options for completing your order, either as a registered user or as a guest. You do not need to be a registered user to place an order, as long as you are a regular visitor.
Next you need to choose the shipping method of the products you have chosen as well as the method of payment. After completing your order, you will be sent to the e-mail account you entered, a complete e-mail with the details of the order and the corresponding charge. You will also receive one more notification when the order is delivered to the Courier service.
Collection from the store
You are given the opportunity to pick up the products of your order from our store in Mykonos. In this case it is necessary to inform you in advance by e-mail about the availability of the products you want in order to then pick them up from its headquarters of our store.
Cancellation of an order at the initiative of the consumer: It is accepted only before sending your order through our website, through the e-mail given with your order. If the cancellation is made after the shipping process has started, then you will be charged with the shipping costs. If you have deposited the amount in a bank account or you have paid by credit card, after the cancellation of your order you should contact us in order to give us the details of your own bank account so that the amount will be returned to you, minus the bank expenses. Your refund varies and is determined by the issuing bank.
Shipping methods
Greece
Delivery to your place is done through the courier service in 3-4 working days from the day of receiving your order (if the order has been placed until 11:00 in the morning) and if the products are all available in the store. In case one of the products is not available in the store, you will be informed immediately about it as well as about its imminent availability.
For some remote or even inaccessible areas the waiting and delivery time of your order can be extended.
To complete the shipment we will inform you about the shipping cost and if you agree we will proceed with the shipment.
Abroad
Delivery to your place is done through the courier service and lasts depending on the country of delivery and as long as the products are all available in the store. In case one of the products is not available in the store, you will be informed immediately about it as well as about its imminent availability.
For some remote or even inaccessible areas the waiting and delivery time of your order can be extended.
To complete the shipment we will inform you about the shipping cost and if you agree we will proceed with the shipment.
Payment methods
Payment can be made before delivery in one of the following ways:
Deposit / transfer to a Bank Account
The procedure for depositing in a bank account is as follows:
Upon completion of your order, you choose the “Bank Deposit” option as a payment method.
Then deposit the amount of your order in the following account:
Account Name: xxxxxxxxx
Account Number: xxxxxxx
Bank Name: xxxxxx
IBAN: xxxxxx
For your best service, please give the bank as your reason your Name and Order Number.
Credit card
All payments made using a card are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
With payment directly at the store.
The currency in which all transactions take place is the euro (€).
Return and Cancellation Terms
Order Cancellation-Conditions
At the initiative of the consumer: It is accepted only before sending your order through our website, through the e-mail given with your order. If the cancellation is made after the shipping process has started, then you will be charged with the shipping costs. If you have deposited the amount in a bank account or you have paid by credit card, after the cancellation of your order you should contact us in order to give us the details of your own bank account so that the amount will be returned to you, minus the bank expenses. The time to see the money in your account can vary and is determined by the issuing bank.
Product Returns-General
Product returns are accepted in specific cases which are the following:
The case in which the products you have received have a real defect or are of poor quality with proven fault of www.thebohemians.gr
The case in which the products you have received have exceeded the expiration date.
The case in which the product we sent you has a defect and is covered by warranty.
In case of error of our company, the return is accepted if you notify us within a period not exceeding 10 working days.
Return Terms
Product returns are accepted under the following conditions, otherwise www.thebohemians.gr has the right not to accept the products back and not to proceed with their replacement:
The return must be made within ten (10) calendar days from the date of receipt of the products.
The returned product must be in excellent condition, just as it was before the sale in its original packaging and with all the contents of the original packaging. In case of use of the product or alteration of their original condition, the return is not accepted.
In order for the return to be accepted, the product must be accompanied by the purchase document (retail receipt or invoice). If the purchase was made by credit card, the original of the clip issued by the bank terminal must be displayed.
In case the payment was made by credit card, the transaction will be canceled and a corresponding update (credit) of his credit card will be made.
Before returning the product, you should contact us to inform us about the product and the problem presented at info@thebohemians.gr during business hours and days.
Returns process
In our physical store
In this case you can go to our store where the person in charge will check the condition of the product and then will guide you for further.
Product sending
In case it is not possible for you to go to our physical store and in any case under the condition that the returned product meets the conditions that allow its return, you can send us the product with the following procedure:
- Pack the product in a larger box so that it is protected during shipment or use the box in which you received it.
- Insert a document in the package informing us how you wish to resolve the outstanding financial issue.
- Send the parcel, through the courier agency from which you received your order and specifically through the competent returns department.
Return costs
In case of proven fault of www.thebohemians.gr, the cost of the return is borne by www.thebohemians.gr and the money is returned. In the event that no error occurs on our part, only the amount corresponding to the value of the products is refunded and the shipping costs are borne exclusively by the customer. Your refund varies and is determined by the issuing bank, from the date of return and receipt of the products by us. To return your money you must state the account in which you want the deposit to be made. Return proof is required for returns. In case of invoice issuance, the return must be made with a delivery note.
Www.thebohemians.gr reserves the right to cancel or modify its return policy, posting the relevant new terms and conditions on its website.
In case of repeated returns or in case www.thebohemians.gr at its absolute discretion, considers that the customer abuses the right of return or acts in bad faith reserves the right to refuse the return of the product even if the above terms and con